COVID-19 Policies

Our Prevention Policy for COVID-19

In line with NZ government guidelines for the prevention of the spread of Covid-19, we are following policies and practices to ensure processing and delivery of your orders in a safe and contactless way.
 
Orders are being hygienically processed in a sanitary workspace, for delivery within NZ via courier, and internationally via NZ Post. 

Further information on the COVID-19 policies of our shippers can be found here:

Courier:
https://cplextras.co.nz/updates/service-updates/contactless.html
NZPost:
https://www.nzpost.co.nz/COVID-19

All our existing policies on Refunds and Returns still apply. Further delivery information is available on our Shipping and Delivery page. Please note: due to global circumstances, delivery delays may occur.

Any updates on these policies will be published here.

Questions? Please email us at customercare@evolu.com