Our Prevention Policy for COVID-19

In line with NZ government guidelines for the prevention of the spread of Covid-19, we are following policies and practices to ensure processing and delivery of your orders in a safe and contactless way.
Orders are being hygienically processed in a sanitary workspace, handled with disposable gloves, with face masks being worn at all times. Social distancing practices are being followed by our team.

Evolu is processing orders for delivery within NZ via courier, and internationally via NZ Post. Orders are placed outside our premises for the courier/shipper to collect.

Further information on the COVID-19 policies of our shippers can be found here:


All our existing policies on Refunds and Returns still apply. Further delivery information is available on our Shipping and Delivery page. Please note: due to lockdown conditions, delivery delays may occur.

Any updates on these policies will be published here.

Questions? Please email us at customercare@evolu.com